Senior practitioner in Fan Services & Experience, operating at major event scale, with explicit Safety, Security, and Service integration.

  • Planning, structuring, integrating, and operationalising Fan Services & Experience across tournaments, venues, and organisations - from strategy to delivery.

    • 10+ years in Fan Operations and Spectator Services

    • Experience across South America, Europe, Africa, the Middle East, and Oceania

    • Roles spanning stadium, city, and tournament level

    • Work across FIFA, UEFA, Olympic & Paralympic Games, and Commonwealth Games

    • Responsibility for both central programme design and on-site operations

    • MSc – Crowd Safety & Risk Analysis, Manchester Metropolitan University

    • Bachelor – Business Management, Pontificia Universidade Católica (PUC-Rio)

Guide to Fan Services & Experience
Fan Services & Experience Course